We’re here to help! Whether you have a question about your order, need product guidance, or just want to say hi, our team is always happy to assist. You can reach us at hello@kushfly.co — we aim to respond within 1–2 business days. Your experience matters to us, and we’ll do our best to make sure everything blooms smoothly.
We want you to love your Kushfly products. If something isn’t quite right, please contact us at hello@kushfly.co within 14 days of delivery. While we can’t accept used or opened items due to the nature of our handmade goods, we’re happy to offer exchanges or store credit for eligible items in their original condition. If your order arrives damaged, let us know right away — we’ll make it right.
All Kushfly products are handcrafted using real flowers and natural, biodegradable materials. We do not use synthetic dyes, artificial fragrances, or plastic in any of our products or packaging. Orders are processed within 2–4 business days and shipped using eco-conscious materials. If you have questions about ingredients, shipping, returns, or anything else, feel free to reach out to us at hello@kushfly.co — we’re happy to help!
